Why is my bill unusually high this month? Or, why is my bill higher than my neighbors?

Often this answer can be easily answered by looking at the number of days in the month’s billing cycle noted on your bill.  Although we try to keep this as close to 30 days as possible, occasionally your billing cycle may be greater than 30 days, resulting in a higher bill that month.  There are several other factors that can affect your bill.  Examples of these factors are the house size, weather conditions, number of people in the household, living habits (i.e. does one family stay up later than the other or does one household have someone home during the daytime and the other doesn’t), new appliances, the amount of natural light your residence has, and so on.  We recommend that you consider these factors when comparing your bill to a previous bill or your neighbors’.